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ESI Software's intelligent solutions monitor your enterprise content management applications and enterprise database management environments at the component and business system levels. This technology identifies critical problems as well as misleading symptoms and effects and then either notifies support staff with the appropriate response, or automatically cures the problem.




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Business Service Management/ITIL
These industry standards methods allow for your business to align with IT functions. The methods are used to aid the implementation of a framework for IT Service Management (ITSM).